92nd General Assembly
Status of HB0328
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   New Act                                                                     

        Creates  the  Human  Voice  Contact  Act.   Provides  that  State      
   agencies must have a live operator  answering  incoming  calls  during      
   normal business hours.                                                      
          FISCAL NOTE (Department of Central Management Services)              
          The fiscal impact on DCMS is estimated to be approximately           
          $326,000, including 8 staff.                                         
        HOUSE AMENDMENT NO. 1.                                                 
        Deletes  everything.   Creates  the  Human  Voice  Contact   Act.      
   Provides  that  a State agency that uses automated telephone answering      
   equipment to answer incoming telephone calls must  during  the  normal      
   business  hours of the agency, among the first set of choices, provide      
   the caller with the option of speaking to a live operator.                  
   JAN-29-2001  H  FILED WITH CLERK                                               
   JAN-30-2001  H  FIRST READING                                                  
   JAN-30-2001  H  REFERRED TO HOUSE RULES COMMITTEE        RULES                 
   FEB-06-2001  H  ADDED AS A JOINT SPONSOR                 SOTO                  
   FEB-06-2001  H       ASSIGNED TO COMMITTEE               STE GOV ADMIN         
   FEB-27-2001  H                         FISCAL NOTE FILED                       
   FEB-27-2001  H                   COMMITTEE               STE GOV ADMIN         
   FEB-28-2001  H  ADDED AS A JOINT SPONSOR                 FRANKS                
   MAR-01-2001  H  ADDED AS A JOINT SPONSOR                 DAVIS,MONIQUE         
   MAR-08-2001  H                             AMENDMENT NO. 01-STE GOV ADMIN H    
   MAR-08-2001  H                                   ADOPTED                       
   MAR-08-2001  H  DO PASS AMENDED/SHORT DEBATE             008-000-000   HSGA    
   MAR-08-2001  H  PLACED CALENDAR 2ND READING-SHORT DEBATE                       
   MAR-14-2001  H  ADDED AS A JOINT SPONSOR                 BOLAND                
   MAR-15-2001  H  SECOND READING-SHORT DEBATE                                    
   MAR-15-2001  H  PLCD CAL ORDER 3RD READING-SHORT DEBATE                        
   MAR-21-2001  H  THIRD READING/SHORT DEBATE/PASSED        111-001-000           
   MAR-22-2001  S  ARRIVE IN SENATE                                               
   MAR-22-2001  S  PLACED CALENDAR ORDER OF FIRST READING   01-03-27              
   APR-25-2001  S  CHIEF SPONSOR                            WALSH,L               
   APR-25-2001  S  ADDED AS A CO-SPONSOR                    BOWLES                
   APR-26-2001  S  FIRST READING                                                  
   APR-26-2001  S  REFERRED TO SENATE RULES COMMITTEE       RULES                 
   JAN-07-2003  H  SESSION SINE DIE                                               


 Full Text  Bill Summary